Free In-Store Pickup in Tokyo
You can pick up your order free of charge at our shop in Ebisu, Tokyo.
Ebisu Maruco / Bottles Japan
1F, 1-4-11 Ebisu-Nishi, Shibuya-ku, Tokyo 150-0021
Usually ready within 24 hours — please bring your order confirmation email. The person collecting must be 20 or over and may be asked for photo ID.
How to choose pickup at checkout
- Ordering from Japan: select the Pickup option under “Delivery” at checkout.
- Ordering from overseas: the Pickup option is only shown on the Japan store. Click here to switch to the Japan store, then add your wines to the cart and choose Pickup at checkout. Prices will show in Japanese Yen. You can also simply email us at info@emh.wine and we will arrange pickup for you.
Please note: “Pickup” is only for customers who will visit our Tokyo shop in person. If you need your wine delivered, please select a shipping method for your country — pickup orders cannot be forwarded overseas without additional shipping charges.
店頭受取(無料)
東京・恵比寿の店舗にて、ご注文商品を無料でお受け取りいただけます。
恵比寿マルコ / Bottles Japan
〒150-0021 東京都渋谷区恵比寿西1-4-11 1F
通常24時間以内にご用意します。ご来店時にご注文確認メールをご提示ください。お受け取りの方は20歳以上に限ります(身分証のご提示をお願いする場合があります)。
チェックアウトの「Delivery」で Pickup をお選びください。海外からのアクセスで Pickup が表示されない場合は、こちらから日本ストアに切り替えてご注文いただくか、info@emh.wine までご連絡ください。
Storage & Pickup Terms
Bottles Japan — effective 25 September 2026. Part of our Terms of Sale.
1. Free storage
Every bottle you buy can be held in our temperature- and humidity-controlled storage in Tokyo free of charge for 90 days from the order date. This lets you build a shipment, wait for cooler weather, or collect in person.
2. After 90 days
- Storage beyond 90 days is charged at ¥220 (tax included) per 750 ml bottle per month, in proportion to volume for larger formats (1.5 L magnum ¥440, 3 L ¥880). Charges are billed monthly by email and are payable before release.
- Wine in storage is your property (title passes on payment) and is held at your risk from day 91, though we insure our cellar in the ordinary way.
- We may close a storage account and ship the wine to your registered address at your cost, or after 12 months in storage and two written notices with no response, treat the wine as abandoned and dispose of it, applying any proceeds to unpaid charges.
3. Requesting shipment
Email info@bottlesjapan.com or info@emh.wine with the orders to be shipped, the destination and carrier preference. Shipping is charged at the current rate for the consolidated parcel. Our Shipping & Delivery Policy applies.
4. Pickup in Tokyo
- Collect free of charge at Ebisu Maruco / Bottles Japan, 1F 1-4-11 Ebisu-Nishi, Shibuya-ku, Tokyo 150-0021, during opening hours. Orders are usually ready within 24 hours of payment.
- Bring your order confirmation. The person collecting must be 20 or over and may be asked for photo ID; we will not release wine to anyone who appears underage.
- Pickup is for collection in person. Pickup orders cannot be forwarded overseas without paying international shipping and complying with the Shipping Policy.
- Inspect your bottles at collection; once wine has left the shop it is accepted as delivered in good condition.
5. Earthquakes, natural disasters and force majeure
Japan is prone to earthquakes and other natural disasters. We store every bottle with care — secured racking and continuous temperature and humidity control — but Ebisu Maruco Co., Ltd. is not liable for breakage, loss or damage to wine held in our storage that is caused by earthquakes, tsunami, typhoons, floods, fire or power failure resulting from such events, or any other event of force majeure beyond our reasonable control. This applies throughout the storage period, including the free 90 days. If you store high-value wine with us, we recommend arranging your own insurance. Nothing in this section limits our liability for intentional misconduct or gross negligence, or your rights under mandatory consumer-protection law.
地震・自然災害等の不可抗力について
日本は地震等の自然災害が多い国です。当店はお預かりしたワインを固定ラック・温湿度管理のもと丁重に保管しておりますが、地震・津波・台風・水害、これらに起因する火災・停電、その他当社の合理的な支配を超える不可抗力により生じた保管中のワインの破損・滅失・損傷について、当社(恵比寿マルコ株式会社)は責任を負いかねます(無料保管期間中を含みます)。高額なワインをお預けの際は、お客様ご自身での保険加入をお勧めします。ただし、当社の故意または重大な過失による場合はこの限りではありません。